Universal Search
Getting better results, faster
iManage Universal Search: Professional Services Edition is tailored specifically to the unique requirements of professional services firms and provides users with a simple, personalized enterprise search experience with the best possible chance of finding the right piece of information.
In an universal search solutions, a single query brings unified results quickly from multiple internal and external content sources, presented in an intuitive, easy to navigate Web interface. Professionals get the big picture quickly through advanced visualization and dynamic categorization for a faster, more thorough exploration of results, while role-based search tabs spotlight high value content according to the needs of specific individuals or groups. Individual results can even be previewed without leaving the page.
Alerts can be used to automate routine search queries, delivering email notifications that link directly to new matches so workers can view fresh content without having to return to the search interface.
Administrators can easily tune the weighting of universal search results to improve ranking through link analysis, freshness, term proximity, synonyms, source and other techniques. These more focused, accurate results can be further refined using post-search tools such as user-defined parameter modifications, relevancy weightings and navigational options for a faster, more productive search experience.
Features
- Optimal user experience: Spotlight high value content according to the needs of different users or groups. Make key themes easily visible with advanced visualization and dynamic categorization.
- Advanced Search Features: Improve ranking with techniques including link analysis, freshness, term proximity, synonyms, source and more. Deliver a faster, more productive search experience through filters and formulas, entity extraction and both guided and unstructured navigation.
- Search Personalization: Provide post-search tools such as user-defined parameter modifications, relevancy weightings and navigational options for a faster, more productive search experience.
- Connectivity and Federation: Unify content across a broad range of internal and external content sources using pre-built connectors and a Universal Connect framework for federation to deliver a single, complete result set.
- Scalability and Reliability: Replicate instances of a single index across multiple services, allowing for 99.99% uptime, or segment an index onto multiple servers for maximum performance in high usage, data intensive scenarios.
- Rapid Deployment: Speed installation and integration with SOA technologies and a rich set of standard connectors. Quickly find and index content in any source, with no need to build a taxonomy to deliver useful search results.
- Security: Leverage existing security frameworks including industry-standard authentication and authorization processes to ensure a secure solution without degrading application performance.
Losing information in a sea of content
Professional services workers depend heavily on searching to provide clients with the highest level of service, maintain individual productivity and efficiently re-use past work product—but all too often, their requirements are beyond the capabilities of the search tools at hand.
In a professional services environment, content is often scattered among disparate internal data repositories and enterprise systems as well as external content sources and engines, forcing professionals to conduct multiple repetitive searches or risk missing crucial information. At the same time, generic search engines are unable to identify the most relevant information within a pool of largely homogeneous content, such as matters or engagements with great superficial similarity, making it necessary to sift through endless results page by page.
This poor search experience on the front end is typically mirrored by a lack of scalability and reliability on the back end, placing firm productivity at risk from an overburdened, unresponsive search infrastructure. Therefore, the need for a proper enterprise search solution arises.